Public Deliverables

ComVantage Summaries

ComVantage Summary 1st Report
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ComVantage addresses a Collaborating Manufacturing Network for Competitive Advantage. It is envisioned to be an interorganisational collaboration space turning today’s organisation-centric manufacturing approach into a product-centric one. Manufacturers will benefit from a flexible, efficient platform that helps them to operate as one virtual factory and thus gain competitive advantages in their markets.

Based on best practises of Web 2.0 technologies the collaboration space will be an extension to existing business and engineering software. It will allow the involved stakeholders, according to their rights, to share, administrate and monitor focused information throughout a product’s life cycle in a decentralised manner. The close collaboration on the business to business and business to consumer levels will foster existing trends such as Open Innovation or Crowdsourcing.

The framework of the virtual factory will encompass a secure access control that is founded on dynamic workflow models and flexible user roles accounting for large enterprises, SMEs and for end-customers. It will enable temporary and decentralised access management for ad-hoc collaboration between geographically distributed experts.

To adhere to changing working situations, to efficient communication, and to rich interaction technologies, ComVantage will focus on mobile devices. Intuitive and trustful mobile apps shall support users in fast decision making and problem solving. Information from different sources across the organisations will be provided and maintained via ‘Linked Data’. The integration of sensor data allows for products to be members of the collaboration space.

A continuous evaluation of the ICT and business model considering use cases throughout the project will verify the added-value of ComVantage for the European industry. The utilisation of existing technologies, a close user approach, and an incremental project set-up will provide sound concepts ready for fast production. Thus implementing ComVantage will increase lean communication, agile and highly efficient production processes, cost control and a low carbon footprint.

ComVantage Summary 2nd Report
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ComVantage addresses a Collaborating Manufacturing Network for Competitive Advantage. It is envisioned to be an interorganisational collaboration space turning today’s organisation-centric manufacturing approach into a product-centric one. Manufacturers will benefit from a flexible, efficient platform that helps them to operate as one virtual factory and thus gain competitive advantages in their markets.

Based on best practises of Web 2.0 technologies the collaboration space will be an extension to existing business and engineering software. It will allow the involved stakeholders, according to their rights, to share, administrate and monitor focused information throughout a product’s life cycle in a decentralised manner. The close collaboration on the business to business and business to consumer levels will foster existing trends such as Open Innovation or Crowdsourcing.

The framework of the virtual factory will encompass a secure access control that is founded on dynamic workflow models and flexible user roles accounting for large enterprises, SMEs and for end-customers. It will enable temporary and decentralised access management for ad-hoc collaboration between geographically distributed experts.

To adhere to changing working situations, to efficient communication, and to rich interaction technologies, ComVantage will focus on mobile devices. Intuitive and trustful mobile apps shall support users in fast decision making and problem solving. Information from different sources across the organisations will be provided and maintained via ‘Linked Data’. The integration of sensor data allows for products to be members of the collaboration space.

A continuous evaluation of the ICT and business model considering use cases throughout the project will verify the added-value of ComVantage for the European industry. The utilisation of existing technologies, a close user approach, and an incremental project set-up will provide sound concepts ready for fast production. Thus implementing ComVantage will increase lean communication, agile and highly efficient production processes, cost control and a low carbon footprint.

Work Package 2 – Continuous Requirements Analysis and Overall Architecture

D2.3 – ComVantage Architecture Best Practises
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This deliverable provides a description of the best practices for setting up and running an architecture of an interorganisational collaboration platform.
It is the result of an architectural alignment of the generic concepts developed in the ComVantage project.
It describes an integrated approach of architectural visions among all technical work packages. More detailed outlines to the ComVantage key concepts are described in related deliverables. Please find a list of all related deliverables in section 1.4.

Work Package 3 – Secure Information Model

D3.1.1 – Specification of Modelling Method Including Conceptualization Outline – 1st Release
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This report presents the conceptualization process and results for the development of the ComVantage modelling method. It is the first iteration of two and it is the support document for the implementation phase to be developed in task 3.4, thus it outlines a first set of method concepts and constructs, to be implemented by the first version of the modelling tool prototype. In the current iteration, the method addresses generically the global frame of supply chain management integrated with aspects of mobile interaction and Linked Data support. Furthermore, the method will be adapted to requirements of the specific ComVantage application areas as part of the adaption tasks 6.2, 7.2 and 8.2.

The document presents both the methodology for method development and the results derived by applying it to the ComVantage context, resulting in a conceptualization of the modelling method.

D3.1.2 – Specification of Modelling Method Including Conceptualization Outline – 2nd Release
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This report presents the conceptualisation approach and results for the development of the ComVantage modelling method. It is the second iteration and it is a support document for the implementation phase developed in task 3.4, thus it outlines a set of method concepts and constructs, to be implemented by the modelling prototypes. For the current iteration, the method refines the conceptual coverage given by the first iteration (D3.1.1) and its initial adaptations (D6.2.1, D7.2.1, D8.2.1).

Methodologically, the refinement takes a top-down integrative approach, filling identified gaps, removing redundancies and extending the method scope with additional coverage. The goal is to support the modelling of requirements for mobile apps, Linked Data and access control, within a business context described with the means proposed in the initial iteration. The models created with the proposed method become a knowledge externalisation channel, between stakeholders working on different levels of abstraction and detail, as well as between the design time and run time of the ComVantage architecture. Particular emphasis is placed on model interoperability, which is enabled through an RDF serialisation of models using a generic schema, independent of model semantics. Thus, models become themselves Linked Data resources, opening significant potential for model awareness on the run-time side, as reflected by the app orchestration approach proposed in WP5.

In further steps, the method will be adjusted with final adaptations to be developed in tasks 6.2, 7.2 and 8.2.

D3.2.1 – ComVantage Secure Information Model Definition – 1st Release
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The objective of this deliverable D3.2.1 is to provide a suitable security method and architecture to enable secure and trusted collaboration for enterprises sharing their information by means of Linked Data. Thus, to ensure that Linked Data information remains private to authorized members, a sophisticated dynamic access control model needs to be defined. This access control model proposed is aligned with the principles of dynamic and de-centralized collaboration.

In order to define such an access control model, the deliverable has been structured in different sections. First of all, section 2 provides a brief description of the information security problems that collaboration environments are facing nowadays. In this section the scope that will be achieved by means of the implementation of the ComVantage security model is exposed. Afterwards, section 3 gives a detailed explanation of the current state of the art in Linked Data, access control and trust models, which has served as a basis to define the access control approach that best fits ComVantage project. Next, section 4 analyses the critical security issues of the different ComVantage real scenarios in order to provide a complete security model which will guarantee that the needs of all use case partners will be covered.

Section 5, taking into account the needs of use case partners analysed in section 4 as well as the existing access control methods exposed in section 3, presents the definition of the security model that will be implemented. Two different approaches operating at different layers have been studied, which have given way to the definition of a multitiered security approach. Finally, taking into account the security model defined in section 5, section 6 explains the critical functionalities that the first security mock-up will be able to implement.

As a conclusion, all the different analysis performed in this deliverable have led to the definition of a complete multitiered security approach which will be able to protect all data sets in the collaboration network, helping to ward off threats and eliminate vulnerabilities while proving compliance and maximizing the efficiency of the operations.

D3.2.2 – ComVantage Secure Information Model Definition – 2nd Release
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This document, which is the second iteration of two, describes a refinement of the ComVantage secure access control model addressing a complete multitiered security approach which will be able to provide a trusted collaboration framework as well as protection for the Linked Data information published by the collaborating companies, helping to avoid threats and vulnerabilities.
All the different analysis performed in this deliverable have led to the definition of a enhanced multi-tiered access control framework which will be able to protect all data sets (RDF data, transient data and data in traditional formats) in the collaboration network, helping to ward off threats and eliminate vulnerabilities while proving compliance and maximising the efficiency of the operations.
As a conclusion, with the enhanced multi-tiered access control framework defined for ComVantage the following business goals will be reached:
 Strengthening trust in management of shared private and public data clouds
 Boosting trust in collaboration through the Semantic Web
 Simplifying the decentralised secure management of Linked Data views for dynamic collaboration networks

D3.5.1 Guidelines for the secure collaboration model – 1st Release
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The objective of this deliverable D3.5.1 Guidelines for the secure collaboration model is to conceptualise the results to provide a comprehensive and coherent set of guidelines for secure collaboration model within the ComVantage project. In this document the whole security model architecture is defined as well as its basic operation.

In order to define such guidelines for the secure collaboration model, the deliverable has been structured in different sections. First of all, section 2 provides a description of the security prototype that has been developed. The general operation and architecture of the security framework is presented. The authentication process is also defined in this section, as well as both authorisation processes that will be executed depending on the type of information requested. This section also presents some specifications for the business model tool and for the secure information model.

Afterwards, section 3 presents the guidelines for using the modelling tool support resulted from task 3.4, including modelling with the OMI prototype, which has been provided through the Open Model Initiative community space.

To sum up, all the different analysis performed in this deliverable have led to the definition of a enhanced multi-tiered access control framework which will be able to protect all data sets (RDF data, transient data and data in traditional formats) in the collaboration network, helping to ward off threats and eliminate vulnerabilities while proving compliance and maximizing the efficiency of the operations.

D3.5.2 Guidelines for the secure collaboration model – 2nd Release
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The objective of this deliverable D3.5.2 Guidelines for the secure collaboration model is to conceptualise the results to provide a comprehensive and coherent set of guidelines for secure collaboration model within the ComVantage project. In this document the whole security model architecture is defined as well as its basic operation. This is the second iteration of the deliverable D3.5.1. (Lopez, et al., 2013).

In order to define such guidelines for the secure collaboration model, the deliverable has been structured in different sections. First of all, section 2 presents a description of the technological and conceptual enablers for the business process modelling and the security model.

Section 3 provides some secure collaboration guidelines for virtual enterprises. The general operation and architecture of the security framework is presented. The authentication process is also defined in this section, as well as both authorisation processes that will be executed depending on the type of information requested. This section also presents the control for the modification and updating of Linked Data information.
Afterwards, section 4 presents the guidelines for using the modelling tool support resulted from task 3.4, including modelling with the OMI prototype, which has been provided through the Open Model Initiative community space. The section builds on the modelling guidelines provided in the initial iteration (Lopez, et al., 2013), by adding additional subsections pertaining to the newly added modelling features and the new prototype versions delivered in D3.4.2.

To sum up, all the different analysis performed in this deliverable have led to the definition of an enhanced multi-tiered access control framework which will be able to protect all data sets (RDF data, transient data and data in traditional formats) in the collaboration network, helping to ward off threats and eliminate vulnerabilities while proving compliance and maximizing the efficiency of the operations.

Work Package 4 – Linked Data Integration

D4.1.1 – Data Format Specification – 1st Release
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This deliverable gives and introduction into Linked Data principles and tools, and into the way these are employed in the first ComVantage mockup prototype. To this end, we first briefly recall the customeroriented production scenario (WP7), then we identify relevant terms from this scenario’s use case descriptions. These terms are formalised as RDF ontologies and employed in the prototype. In order to maximise the usability of our terminologies and use knowledge that is readily available, we integrate our ontologies with several existing ones.
As illustrations for this process, we give examples for selected parts of the ontologies. In the appendix, we include the entire RDF files for reference.

D4.1.2 – Data Format Specification – 2nd Release
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This deliverable gives an overview over the continued efforts for vocabulary and ontology development within the ComVantage project. Unlike in the previous instance of this deliverable, we cover all application areas and describe the respective ontologies. We present a first version of the ontologies for the Plant Engineering and Commissioning area as well as extended version of the ontologies for the Customer-oriented Production and Machine Maintenance areas.

Moreover, we have formalised the design-time processes for new partners joining an existing production network, and we include this description in this document, and we present the first version of an ontology extension tool that is designed to be used by non-experts.

D4.1.3 – Data Format Specification – 3rd Release
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This deliverable gives an overview over the final version of the vocabularies and ontologies within the ComVantage project. We present modifications and extensions in comparison with the previous instance of this deliverable, covering all application areas.

Since two application areas now employ the same middleware, they also share the corresponding ontologies, which are described in a separate section.

In addition to modifications and extensions of the ontologies, an overview of all current ontologies is presented.

D4.5 – Linked Data Best Practises
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This deliverable provides a description of the best practices for setting up and managing a Linked Data integration environment.

It is the result of an architectural alignment among the generic concepts developed in the ComVantage project and focuses on the 4 main outcomes of work package 4 (Linked Data Integration):

1. Ontology engineering methodology
2. Ontologies for manufacturing application areas
3. Linked Data adapters for data integration
4. Linked Data toolset to support the mapping, curating and visualization of data

It describes an integrated approach of Linked Data visions among all technical work packages. More detailed outlines to the Linked Data key concepts are described in related deliverables. Please find a list of all related deliverables in section 1.3.

Work Package 5 – Intuitive and Trustful Mobile Collaboration

D5.1.1 – Metrics for Usability and Trust- 1st Release
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This report on Deliverable 5.1.1 provides a concise and pragmatic framework for a User Centered Design process that will be applied within the ComVantage project. The framework includes basic principles of User Centered Design, innovative conceptualisations of usability, user experience and trust, and a sophisticated design and evaluation methodology that is closely aligned with the ComVantage development process defined in Work Package 2. It specifies the expected results and their lifecycles across all phases of the project. The framework will be used both for formative evaluation of the conceptual results of Work Package 5, and for formative and summative evaluation of the applied prototypes of Work Packages 6 to 8. Applying the proposed User Centered Design framework will ensure best user experience for trustful and usable mobile collaboration.

D5.1.2 – Metrics for Usability and Trust- 2nd Release
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This report presents the methodology, results and findings of the usability evaluation of the initial prototypes. These findings will be used to refine both the user interface and workflow design, and the software architecture of the mobile applications. Three user-based formative evaluations have been conducted on the basis of the initial prototypes provided by work packages 6 to 8 in the usability laboratory at TU Dresden, Germany. Both the traditional measures of usability – effectiveness, efficiency and satisfaction – and innovative measures of trust – a TRUST questionnaire – have been assessed in order to evaluate and refine the presentation and interaction patterns used in the design of the prototypes. The findings of this deliverable will significantly affect the results of the second iteration of the ComVantage project, both on the conceptual and the implementation level.

D5.4.1 – Guidelines for mobile collaboration – 1st Release
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The pillars for mobile app development within ComVantage are the model driven development paradigm and component based development to support an innovative app orchestration concept. The so-called ComVantage Industrial App Framework (IAF) implements a flexible orchestration approach based on business processes and other models in order to generate usable and trustful mobile App-Ensembles for mobile collaboration of different stakeholders. This report presents the draft version of the guidelines for mobile collaboration that have been developed along with the technical implementation of the IAF. The report has been organised as a self-contained style guide and consists of 14 patterns (7 workflow and integration patterns, 7 interaction and user interface patterns) that have already been applied successfully in the development of the Enhanced Prototypes. The patterns are structured in a uniform way according to the specifications of the ComVantage User Centered Design framework. The draft style guide provides a comprehensive and coherent set of guidelines for mobile collaboration that will be used to refine both the user interface and workflow design of the Final Prototypes of the mobile applications, and will serve as a basis for the final guidelines for mobile collaboration.

D5.4.1 – Guidelines for mobile collaboration – 2nd Release
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The pillars for mobile app development within ComVantage are the model driven development paradigm and component based development to support an innovative app orchestration concept. The ComVantage Industrial App Framework (IAF) implements a flexible orchestration approach based on business processes in order to generate usable and trustful mobile App-Ensembles for mobile collaboration of different stakeholders. This report presents the guidelines for mobile collaboration that have been developed along with the technical implementation of the work package 5 deliverables. The report has been organised as a self-contained style guide and consists of 14 patterns (7 workflow and orchestration patterns, 7 interaction and user interface patterns) that have been applied in the development of the ComVantage prototypes. The patterns are structured in a uniform way according to the specifications of the ComVantage User Centred Design framework. The style guide provides a comprehensive and coherent set of guidelines for mobile collaboration that can be used to optimise both the user interface and workflow design of mobile applications.

Work Package 6 – Plant Engineering and Commisioning

D6.2.1 – Adaptation of secure information model concept
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This report presents specific adaptations of generic concepts developed within work package 3, according to specificities of the application area Plant Engineering and Commissioning. It is the first iteration of two and it contributes as a support document for the implementation phases to be developed in tasks 3.3 and 3.4.

For task 3.3, it must be read as an extension to deliverable D3.2.1, as it adds details to the security conceptual framework approach, with respect to the Plant Commissioning and Engineering application area.

For task 3.4, it must be read as a continuation to deliverable D3.1.1, as it extends the generic ComVantage modelling method with model types and modelling elements that are specifically designed for this application area. The extensions described are: modifications to the process model type in order to support event handling (thus incident management); explicit linking of car parts (product components) to robots (hardware resources) through process elements; a task model type and a mechanism for deriving tasks from processes and vice versa; a generalization of the resource orchestration mechanism based on a clearer separation between process elements and their allocated resources.

D6.2.2 – Adaptation of secure information model concept
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This report presents specific adaptations of generic concepts developed within work package 3, according to application areas specificities and adaptations based on change requests, with a focus on the area of Plant Engineering and Commissioning. The generic concepts have been described iteratively in tasks 3.1 and 3.2, and an initial set of adaptations have been introduced in deliverable D6.2.1 (the previous iteration of this document), hence this document builds on their outcome to assimilate additional and more refined domain specificity from the targeted area.

Regarding modelling method adaptations, the document extends the metamodel refined in D3.1.2 (Specification of Modelling Method Including Conceptualisation Outline) with a building block representing additional conceptual coverage dictated by a) domain specificity; b) extensions that have been made after the release of D3.1.2; c) lessons learned from hands-on usage of the modelling prototypes. In order to improve readability and because certain aspects are relevant to more than one application area (due to overlapping concerns, alignments or recurring semantics), the new building block is replicated entirely in all three adaptation deliverables for the ComVantage application areas (D6.2.2, D7.2.2, D8.2.2) with key points pertaining to Plant Engineering and Commissioning being highlighted here with formatting conventions (indicated in section 1.2).

Regarding security adaptations, it must be read as an extension to deliverables D3.2.2 (ComVantage Secure Information Model) and D6.2.1 (First iteration of Plant Engineering and Commissioning – Adaptation of Secure Information Model Concept), as it adds details to the updated security conceptual framework approach, with respect to the Plant Engineering and Commissioning application area. This enhanced approach includes the authentication framework, the authorisation model based on SPARQL rewriting and the SPARUL update model in order to allow not just a secure access to the information published in Linked Data but also a secure update and modification.

D6.3.1 – Adaptation of Linked Data integration concept
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This deliverable presents an introduction into ontology development methodologies and explains the one chosen for the ComVantage project, followed by a description of relevant aspects of the plant engineering and commissioning application area. Based upon this, it describes the first version of the Linked Data integration concept for this application area, i.e. the developed ontologies and plans regarding adapters for the existing data sources.

D6.3.2 – Adaptation of Linked Data integration concept
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This deliverable presents the final status of the usage concept for Linked Data within the Plant Engineering and Commissioning application area. It presents in detail the ontologies that were developed and the data structures that these ontologies represent as well as the Linked Data adapters for machine middleware and spreadsheets.

D6.4.1 – Adaptation of mobile collaboration concept
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Deliverable D6.4.1 describes the procedure and the results of the adaptation of the concepts of intuitive and trustful mobile interaction introduced in work package 5. Based on deliverable D6.1.1 the synchronisation of cycle times of a single line station as a step in the production line commissioning was chosen as an exemplary use case a first adaptation of the generic UI models and workflows. Both the user interface concepts and the generic software architecture have been extended and modified according to a software requirements specification provided by the application partner. All modifications and extensions are closely aligned with the results of the deliverables D6.2.1 and D6.3.1. The Business Evaluation Framework introduced in work package 9 has been adapted to the given use case to allow a first evaluation. As a result of the adaptation process, the deliverable provides a set of recommendations for implementation of the first adapted mockup prototype in work package 11 and concept for the evaluation of the adapted prototype in work package 5.

D6.4.2 – Adaptation of mobile collaboration concept
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This deliverable D6.4.2 describes the procedure and the results of the second adaptation phase of the concepts of intuitive and trustful mobile interaction introduced in the corresponding work package for the Final Prototype of the Plant Engineering and Commissioning application area. Based on the results of the previous iteration (D6.4.1) the scenario and workflows were revised and adapted. Both the user interface concepts and the generic software architecture have been extended and modified further according to an updated software requirements specification provided by the application partner. Further, a summative evaluation was conducted previously and this deliverable provides a description of the most important adaptations that were done based on these results and user comments.

D6.5 – Final Report on Best Practices Plant Engineering and Commissioning
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The main objective of the ComVantage project is to create an interorganisational collaboration space turning today’s organisation-centric manufacturing approach into a product-centric one. In the automotive environment benefit derives from a flexible, efficient platform that helps operating as one virtual factory.

The various elements of the project are summarised as follows:
 To describe the background and the tasks of the project
 To describe the methods used for developing the inventories
 To describe the consensus building process for the final results of the project
 To outline problems and perspectives for the implementation of the proposed minimum quality standards at European level
 A summary of project results

The basic concepts of ComVantage and its architectural results are out of scope of this deliverable. For more details, please refer to Deliverable D2.2.2 (ComVantage Architecture Specification) and D2.3 (ComVantage architecture best-practices).

Work Package 7 – Customer oriented production

D7.2.1 – Adaptation of secure information model concept
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This report presents specific adaptations of generic concepts developed within work package 3, according to specificities of the application area Customer oriented Production. It is the first iteration of two and it contributes as direct input document for the implementation phases to be developed in tasks 3.3 and 3.4.

For task 3.3, it must be read as an extension to deliverable D3.2.1, as it adds details to the security conceptual framework approach, with respect to the Customer-oriented Production application area.

For task 3.4, it must be read as an extension to deliverable D3.1.1, as it extends the generic ComVantage modelling method with modelling elements that are specifically designed for this application area: the product portfolio and product configurations (enriched with funnel data visualisation), adjustments to the thread and process model types and a set of mechanisms for composing and decomposing processes. All these are a result of shifting the focus of the ComVantage modelling method from the generic level of supply chain management approached in D3.1.1 to the specific level of virtual enterprise management, under the requirement of production process reconfiguration flexibility, as DC21 is positioned within the work package 7 use cases.

D7.2.2 – Adaptation of secure information model concept
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This report presents specific adaptations of generic concepts developed within work package 3, according to application areas specificities and adaptations based on change requests, with a focus on the area of Customer-oriented Production (WP7). The generic concepts have been described iteratively in tasks 3.1 and 3.2, and an initial set of adaptations have been introduced in deliverable D7.2.1 (Customer-oriented Production – Adaption of secure information model concept, the previous iteration to this document) hence this document builds on their outcome to assimilate additional and more refined domain specificity from the targeted area.

Regarding modelling method adaptations, the document extends the metamodel refined in D3.1.2 (Specification of modelling method including conceptualisation outline) with a building block representing additional conceptual coverage dictated by a) domain specificity; b) extensions that have been made after the release of D3.1.2; c) lessons learned from hands-on usage of the modelling prototypes. In order to improve readability and because certain aspects are relevant to more than one application area (due to overlapping concerns, alignments or recurring semantics), the new building block is replicated entirely in all three adaptation deliverables for the ComVantage application areas (D6.2.2 for Plant Engineering and Commissioning, D7.2.2 for Customer-oriented Production, D8.2.2 for Mobile Maintenance) with key points pertaining to Customer-oriented Production being highlighted here with formatting conventions (indicated in section 1.2).

Regarding security adaptations, it must be read as an extension to deliverables D3.2.2 (ComVantage secure information model definition) and D7.2.1 (the previous iteration to this document), as it adds details to the updated security conceptual framework approach, with respect to the Customer-oriented Production application area. This enhanced approach includes the authentication framework and the authorisation model based the XACML access control model.

D7.3.1 – Adaptation of Linked Data integration concept
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This deliverable presents an introduction into ontology development methodologies and explains the one chosen for the ComVantage project, followed by a description of relevant aspects of the Customer-oriented Production application area. Based upon this, it describes the first version of the Linked Data integration concept for WP7, i.e. the developed ontologies and the adapters for the existing data sources. This illustrates how the results of WP2 and WP4 are used in WP7.

D7.3.2 – Adaptation of Linked Data integration concept
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This deliverable presents the final status of the usage concept for Linked Data within the Customer-oriented Production application area. It presents in detail the ontologies that were developed and the data structures that these ontologies represent, the Linked Data adapter for the existing SQL database, and the techniques used for ontology integration.

D7.4.1 – Adaptation of mobile collaboration concept
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Deliverable 7.4.1 describes the procedure and the results of the adaptation of the concepts of intuitive and trustful mobile interaction introduced in WP 5. Based on deliverable 7.1.1 the application area Customer-oriented Production was chosen for a first adaptation of the generic User Interface (UI) models and workflows. Both the user interface concepts and the generic software architecture have been extended and modified according to a software requirements specification provided by the application partner. All modifications and extensions are closely aligned with the results of the deliverables 7.2.1 and 7.3.1. The Business Evaluation Framework introduced in work package 9 has been adapted to the given application area to allow a first evaluation. As a result of the adaptation process, the deliverable provides a set of recommendations for implementation of the first adapted mockup prototype in work package 11 and a concept for the evaluation of the adapted prototype in work package 5.

D7.4.2 – Adaptation of mobile collaboration concept
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The public ComVantage deliverable D7.4.2 Adaption of Mobile Collaboration Concept describes the procedure and the results of the adaptation of the concepts of intuitive and trustful mobile interaction introduced in the corresponding work package for the Final Prototype of the Customer-oriented Production application area. Based on the previous iteration (D7.4.1) the scenario and workflows were revised and adapted. Both the user interface concepts and the generic software architecture have been extended and modified further according to an updated software requirements specification provided by the application partner. All modifications and extensions are closely aligned with the results of the public deliverables D7.2.2 Adaption of Secure Information Model Concept and D7.3.2 Adaption of Linked Data Integration Concept. As a result of the evaluations described in D5.1.3 Metrics for Usability and Trust (public), the deliverable provides a description of the most important adaptations that were done based on evaluation results and user comments.

D7.5 – Final Report on Best Practices Customer-oriented Production
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This deliverable provides an overview of best practices and lessons learnt with specific respect to the Customer-oriented Production application area of the ComVantage project. This report highlights the most important conceptual and technical results that were achieved within the Customer-oriented Production application area and includes some guidelines for applied generic approaches to support future implementation and utilisation of ComVantage. Finally, scenarios that envision how ComVantage could change interorganisational information share beyond the here presented application area are included.

Work Package 8 – Mobile Maintenance

D8.2.1 – Adaptation of secure information model concept
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This report presents specific adaptations of generic concepts developed within work package 3, according to specificities of the application area Mobile Maintenance. It is the first iteration of two and it contributes as a direct input document for the implementation phases to be developed in tasks 3.3 and 3.4.
For task 3.3, it must be read as an extension to deliverable D3.2.1, as it adds details to the security conceptual framework approach, with respect to the Mobile Maintenance application area.
For task 3.4, it must be read as a continuation to deliverable D3.1.1, as it extends the generic ComVantage modelling method with model types and modelling elements that are specifically designed for this application area. The extensions described are: a model type for defect design and maintenance process assignment; model types for service level agreements and skill requirements; an enrichment of the mobile mockup model type towards a more abstract modelling of apps; the SIPOT model type for expressing data requirements along a process path.

D8.2.2 – Adaptation of secure information model concept
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This report presents specific adaptations of generic concepts developed within work package 3 (Secure Information Model), according to application areas specificities and adaptations based on change requests, with a focus on the application area of Mobile Maintenance (WP8). The generic concepts have been described iteratively in tasks 3.1 and 3.2, and an initial set of adaptations have been introduced in D8.2.1 (Mobile Maintenance – Adaption of secure information model concept, the previous iteration of this document), hence this document builds on their outcome to assimilate additional and more refined domain specificity from the targeted area.
Regarding modelling method adaptations, the document extends the metamodel refined in D3.1.2 (Specification of modelling method including conceptualisation outline) with a building block representing additional conceptual coverage dictated by a) domain specificity; b) extensions that have been made after the release of D3.1.2; c) lessons learned from hands-on usage of the modelling prototypes. In order to improve readability and because certain aspects are relevant to more than one application area (due to overlapping concerns or alignments), the new building block is replicated entirely in all adaptation deliverables of the three ComVantage application areas (D6.2.2 for Plant Engineering and Commissioning, D7.2.2 for Customer-oriented Production, D8.2.2 for Mobile Maintenance) with key points pertaining to Mobile Maintenance being highlighted here with formatting conventions (indicated in section 1.2).
Regarding security adaptations, it must be read as an extension to deliverables D3.2.2 (ComVantage secure information model definition) and D8.2.1 (the previous iteration of this document), as it adds details to the updated security conceptual framework approach, with respect to the Mobile Maintenance application area (WP8). This enhanced approach includes the authentication framework, the authorisation model based on SPARQL rewriting and the SPARUL update model in order to allow not just a secure access to the information published in Linked Data but also a secure update and modification.

D8.3.1 – Mobile Maintenance Adaption of Linked Data Integration Concept
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This deliverable gives an overview how the Linked Data concept can be integrated in the application area Mobile Maintenance of work package 8. Thus, the used ontology engineering methodology to derive formal vocabularies is explained followed by a description of the application area with special focus an Linked Data relevant issues. This includes the informal description of the relevant application area terms and the existing infrastructure. Afterwards all aspects regarding the technology are handled. The concepts and constraints of the Linked Data adapters to provide current and historical data are explained and are aligned with the overall architecture from work package 2. Next, the informal description of the application area is transformed into formal ontologies with a description of its structure and main concepts. The deliverable closes with a discussion of open issues and on-going steps.

D8.3.2 – Mobile Maintenance Adaption of Linked Data Integration Concept
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This deliverable gives a final overview about the integration of the Linked Data concept into the application area Mobile Maintenance and necessary adaptations in order to reflect the needs of this specific application area. Thus, the concepts of Linked Data have been prepared for the implementation of the Enhanced Prototype (M24) and the Final Prototype (M33).

The used ontology engineering methodology to derive formal vocabularies is explained followed by a description of the application area with special focus an Linked Data relevant issues. This includes the informal description of the relevant application area terms and the existing infrastructure. Next, the informal description of the application area is transformed into formal ontologies with a description of its structure and main concepts. Afterwards all aspects regarding the technology are handled. The concepts and constraints of the Linked Data adapters to provide current data as well as access to the test system and the PAMMS are explained and aligned with the overall architecture from work package 2.

D8.4.1 – Adaptation of mobile collaboration concept
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Deliverable D8.4.1 describes the procedure and the results of the adaptation of the concepts of intuitive
and trustful mobile interaction introduced in work package 5. Based on deliverable D8.1.1 the scenario
Corrective Maintenance Customer Initiated was chosen as an exemplary scenario for a first adaptation of
the generic UI models and workflows. Both the user interface concepts and the generic software
architecture have been extended and modified according to a software requirements specification
provided by the application partner. All modifications and extensions are closely aligned with the results of
the deliverables D8.2.1 and D8.3.1. The Business Evaluation Framework introduced in work package 9 has
been adapted to the given application area to allow a first evaluation. As a result of the adaptation process,
the deliverable provides a set of recommendations for implementation of the first adapted mockup
prototype in work package 11 and concept for the evaluation of the adapted prototype in work package 5.

D8.4.2 – Adaptation of mobile collaboration concept
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This deliverable D8.4.2 describes the procedure and the results of the second adaptation phase of the concepts of intuitive and trustful mobile interaction for the application area of Mobile Maintenance. Based on the results of the first iteration, namely D8.4.1, the scenario and workflows were revised and adapted. Both the user interface concepts and the generic software architecture have been extended and modified further according to an updated software requirements specification provided by the application partner. Further, a summative evaluation was conducted previously and this deliverable provides a description of the most important adaptations that were done in concordance with these results and user comments.

D8.5 – Final report on Best Practices Mobile Maintenance
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This final report includes comments on practical experiences with the application of the Final Prototype Mobile Maintenance in the areas of automation and automotive industries. Furthermore, the report contains an outlook on future perspectives and enhancements on the Finale Prototype of Mobile Maintenance.

Here we focus on the following aspects:
1. Correlation between system test (HIL) and mobile maintenance of embedded systems
2. Concepts of “active machines” as a basis of predictive diagnosis
3. The correlation between predictions and downstream corrections (repairs)
4. Integration of Mobile Maintenance concepts into the general ComVantage approach
5. The adaptation of the basic ComVantage concepts into the Mobile Maintenance prototypes
6. Future perspectives and enhancements.

The basic concepts of ComVantage and its architectural results are out of scope of this deliverable. For more details, please refer to Deliverable D2.2.2 (ComVantage Architecture Specification) and D2.3 (ComVantage architecture best-practices).

Work Package 9 – Evaluation of ICT and Business Model

D9.1 – Evaluation Framework
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Organizations invest in ICT to achieve competitive advantage in their supply chains, at both the interorganizational and organizational levels. To better understand how ICT capabilities influence organizational performance, this work develops an evaluation framework that is based on a process perspective of the relationships between ICT capabilities, operational effects in Supply Chain Management (SCM), and strategic effects. The primary ICT capabilities addressed in the evaluation framework are those most associated with ComVantage: Linked Data, mobile applications, and Web-based software and services. Therefore, the framework describes the potential organizational effects of ICT capabilities associated with ComVantage.
Following the introduction, this document describes the roadmap for the evaluation process, the methodology used to develop the evaluation framework and the resulting framework, and the next steps planned for the testing, validation, and estimation of the identified constructs and the relationships among them.

D9.2.1 – Multidimensional Metrics Set- 1st Release
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The general goal of WP9 is to evaluate the business value that is expected to be gained by organisations adopting the ComVantage platform. The first step to achieve this goal was done by developing a general framework that describes the impact of ICT capabilities on organisational performance. The initial version of the framework was presented in D9.1, and has been refined in the first section of this deliverable. The framework is based on a process-oriented approach to the business value of ICT and describes the impact of ComVantage ICT capabilities on both business processes performance and the creation of competitive advantage.

In the next step, an initial multi-dimensional measure of business processes performance has been constructed. It is described in the second section of this deliverable. The measure presents the metrics, identified in a literature review, according to the two orthogonal dimensions composing the construct of business process performance: the business process dimension and the operational effects dimension. This structure provides a concrete insight regarding the operational effects along the supply chain processes. The initial metric-set will be further adapted to fit the context of the ComVantage Use Cases, and Key Performance Measures for value-adding areas will be identified. The final metric-set will also go through a validation process to ensure its validity to evaluate the potential contribution of ComVantage to the adopting organisation.

D9.2.2 – Multidimensional Metric Set – 2nd Release
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This document presents a multidimensional metric set. The purpose of the metric set is the evaluation of the contribution of the ComVantage platform to the business value of implementing organizations. This document, the product of the second and final phase of the development of the metric set (the outcome of the first phase was presented in D9.2.1), is based on a thorough literature review, analysis of the system use cases, and adaption of the former to the latter. The process included data collection through questionnaires and interviews with key project stakeholders to ensure full and accurate adaptation of general supply chain performance measures to the specific context of the project. The analysis of the data gathered shows that the multi-dimensional metric set reflects the expected improvement in organizational performance. The analysis also reveals the differences in the extent to which the metrics reflect the effects of ComVantage across different application areas. Therefore, the final output of the process is three lists of metrics for the three application areas and a consolidated list of all metrics relevant to the project. This report depicts the process’ background, methodology, results and their analysis, as well as the final outcome and the next planned steps.

D9.3.1 – Simulation Analysis Report – 1st Release
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The current document details the initial phase of the simulation study conducted for objectively assessing the impact of ComVantage on the three application areas: plant engineering commissioning, Customer-oriented Production and Mobile Maintenance. The simulation study uses the technique of Discrete Event Simulation (DES) modelling to examine the performance effects of organisational and inter-organisational collaboration capabilities facilitated by the ComVantage platform. The current document is based on the evaluation framework (D9.1) and metric set for performance assessment (D9.2.1, D9.2.2) on the one hand and on as-is and to-be process description and system requirements on the other (D6.1.1, D7.1.1, D8.1.1).

Representative organisations were defined for each application area in collaboration with each application partner. The representative organisations facilitate obtaining more general conclusions regarding the application domain and assist in avoiding propriety issues. The deliverable describes the representative organisations, the as-is simulation models and outlines the ComVantage-based alternative that will be implemented. The results of the comparison between the as-is model and the ComVantage-based alternatives will be detailed in the subsequent deliverable (D9.3.2).

D9.3.2 – Simulation Analysis Report – 2nd Release
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The current document details the simulation study conducted for objectively assessing the impact of ComVantage on the three application areas: Customer-oriented Production, Mobile Maintenance, and Plant Engineering and Commissioning. This document is a continuation of the initial simulation study (D9.3.1), which lay the grounds for the current analysis. The overall target of the study, based on the evaluation framework (D9.1), was to evaluate the operational effects of ComVantage implementation. The targets of each application area were adapted to the specifics of its scenario. For Customer-oriented Production the simulation target was set to evaluate the effects of upstream and downstream collaboration while for Plant Engineering and Commissioning and for Mobile Maintenance, the simulation targets were set to evaluate the effect of downstream collaboration, and the effects of permission error events. The performance measures were defined based on the multi-dimensional metric-set (D9.2.1, D9.2.2), focusing on efficiency, quality, and sustainability, with some regard to cost. The simulation study implements Discrete Event Simulation (DES) modelling to examine the performance effects of organisational and inter-organisational collaboration capabilities facilitated by the ComVantage platform. The analysis was conducted based on representative organisations defined for each application area together with the application partner, based on the as-is and to-be process description and on system requirements (D6.1.1, D7.1.1, D8.1.1). Basing the simulation on a representative organisation facilitates obtaining more general conclusions regarding the application domain and assists in avoiding propriety issues. The analysis conducted shows possibilities of major improvement in key process indicators of various operational constructs (efficiency, quality, sustainability, and cost) while pointing out possible caveats in ComVantage based implementations.

D9.4.1 – Report on subjective data findings – 1st Release
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This deliverable is the first of two deliverables that report on the evaluation of subjective data, aimed at capturing the potential business impacts of ComVantage by empirically assessing the attitudes of various stakeholders in the supply chain. This deliverable is focused on the process of developing the measurement instrument, a questionnaire for a web-based survey, and the outcome of this process. This deliverable presents the relevant theoretical background, the methodology used to construct the questionnaire, the decisions made, and the resulting questionnaire, platform, and administration plan.

D9.4.2 – Report on subjective data findings – 2nd Release
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This deliverable is the second of two deliverables that report on the evaluation of subjective data, aimed at capturing the potential business impacts of ComVantage by empirically assessing the attitudes of various stakeholders in industrial supply chains. While the first deliverable focused on instrument construction and platform selection, this deliverable focuses on data collection and statistical analysis. The results of a pilot test using a convenience sample are reported first, followed by a description of the survey administration process and the results of data analysis. The analysis of data collected from 318 managers in six European countries shows that Web-based technologies are used more extensively than mobile applications and Web 2.0 technology, with Web 3.0/Semantic Web/Linked Data being the least used ICT (although it is used more extensively by technology-oriented organisations). ComVantage-related ICT is found to have positive effects on all three collaborative capabilities – supplier, customer, and internal – with supplier collaborative capabilities being the most strongly affected. The analysis also indicates that supplier, customer, and internal collaborative capabilities positively affect all six dimensions of business process performance – efficiency, flexibility, quality, innovation, cost, and sustainability. Strategic implications for all three dimensions of competitive advantage (differentiation, cost leadership, and financial performance) are found for four operational dimensions – innovation, quality, cost, and efficiency. The findings provide a deeper understanding of the potential contribution of the technologies underlying ComVantage to the various stakeholders in industrial supply chains, and they may be used as guidelines in planning and implementing the ComVantage platform to achieve operational and strategic benefits.

D9.5 – Report on objective data findings
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The ComVantage platform makes use of the lightweight and affordable mobile technology, in combination with semantic technology, as infrastructure for connecting data from different business partners, including end-customers, in order to address limitations of existing manufacturing ICT infrastructures. The study described in this deliverable focuses on the perspective of mobile usage behaviour, aiming to increase the understanding of its unique characteristics. In this study, we investigate usage behaviour in mobile sessions versus desktop sessions based on the analysis of clickstream data that is recorded in server-side logs. Usage behaviour is characterised through the discovery of typical patterns in clickstream data, employing an integrative web usage mining approach. The suggested mining approach combines footstep graph principles and sequence association mining. Using this approach, we analyse the Web server log files of a large Internet retailer in Israel, who introduced mobile commerce (m-commerce) to its existing electronic commerce (e-commerce) offerings.
The methodology includes the key steps of pre-processing of the web server log files, transformation of log entries into a session data set, and analysis of the session data set. In the data analysis step, descriptive statistics techniques were used to analyse general session characteristics and Web mining techniques were applied on sessions’ navigation patterns to identify search and purchase patterns on e-commerce channel and m-commerce channel, based on actual behaviour.
We explored different characteristics of mobile and desktop sessions, in terms of timing and duration. Mobile sessions were found to have shorter duration compared to desktop sessions and have relatively uniform frequency over weekdays while desktop sessions are less frequent during weekends. Key results discovered through the sequence rules mining, point that mobile sessions are more “search” oriented compared to desktop sessions and are more likely to go along with situations in which users cannot find the information they need. Moreover, in buying sessions, desktop sessions are characterised by a more efficient buying behaviour, while mobile sessions were more likely to consist of search browsing elements.
The integrative mining approach as well as the resulting insights of this study can offer future recommendations on how to improve or redesign ComVantage applications in order to provide enhanced usage and value.

D9.6 – Implementation Guidelines Evaluation of ICT and Business Model
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The implementation of ComVantage within an organisation is a complex process, which may involve considerable challenges. It starts with the managerial decision of the organisation to consider one or more of ComVantage packages or services and ends once the selected ComVantage package or service has been deployed in the organisation.

This deliverable provides implementation and pre-implementation guidelines for companies which consider implementing ComVantage. In the pre-implementation phase, which is preceded by the organisational decision to consider ComVantage packages or services, the organisation should identify which business process would benefit from implementing ComVantage. Then, a readiness assessment should be performed based on a readiness framework that is proposed in this deliverable. The framework is based on a broad review of the literature on the adoption of Internet-based interorganisational systems (IIOS). This framework should be used to determine the current situation of the organisation before the actual implementation starts. The early identification of low readiness areas assists the decision making in the implementation phase and supports the formulation of a successful implementation strategy of ComVantage package or service. The implementation phase is composed of two main activities including the technical customisation, in which decisions regarding the customisation of the ComVantage approach to the company needs are taken and carried out, and change management activities.